Home Support Thunderbird Portable FAQ

Thunderbird Portable
..................................................... Frequently Asked Questions
.....................................................
Download This Application
.....................................................
Check System Requirement
.....................................................
Download User Guide


Thunderbird Portable FAQ

Check our Frequently Asked Questions to get a quick answer to the most common inquiries.

The FAQ page features selected solutions for users' reference by the PenZoft technical support
team.

Why should I use Thunderbird instead of other mail clients?

How do I migrate my Mozilla mail and settings to Thunderbird?

Can I read and send AOL e-mail using Thunderbird?

Can I access my Netscape Webmail or Hotmail accounts through Thunderbird?

How do I import e-mail messages from kmail (Linux)?

How do I import e-mail messages from mail.app (MacOS X)?

How do I export e-mail messages to another mail program or computer?

How do I customize the toolbar?

How do I make Thunderbird my default mail program?

Is Thunderbird susceptible to e-mail viruses?

Is there a mail notifier in Thunderbird?

I changed my IMAP password, how do I get rid of a cached password?

How can I access/change the Master Password?

 
Why should I use Thunderbird instead of other mail clients?

There are too many reasons to list them all here. Read why you should use Thunderbird instead
of other mail clients on the market.
 
How do I migrate my Mozilla mail and settings to Thunderbird?

Thunderbird includes an auto migration tool that imports your Mozilla 1.x or Netscape 7.x profile
directly into Thunderbird without you having to do anything.
Can I read and send AOL e-mail using Thunderbird?

Yes, AOL users can read their AOL mail using Thunderbird. In order to do this, setup a new mail
account ( File > New > Account ) and select "IMAP" as the incoming server type and enter
imap.aol.com as the address. Enter your screen name as the user name.

You must also setup the outgoing (SMTP) server in order to send e-mail. To do this, select "Tools
> Account Settings" and then select the "Outgoing Server (SMTP)" item in the list and click
"Advanced". In the Advanced Outgoing Server (SMTP) Settings window that pops up, click "Add".
Enter smtp.aol.com as the Server Name, use port 587 and enter your AOL screen name as the
User Name (you will be asked for the password later). Click "OK" and go back to the Account
Settings window. Now locate your newly created mail account and select "Server Settings", click
"Advanced" and select the Outgoing Server (SMTP) that you created.

Note that you cannot manually add messages to the Inbox or Sent Items folders. Messages will
only be added to these folders when an e-mail is received or sent by the AOL IMAP server.
Therefore, make sure you use local folders for Sent, Drafts and Templates. To specify this, open
the Account Settings again and select the "Copies & Folders" item under the AOL account.

 
Can I access my Netscape WebMail or Hotmail accounts through Thunderbird?

No. Netscape WebMail and Hotmail use proprietary protocols. To access WebMail directly through
an e-mail client requires you to use Netscape 6+ with AIM; to do so with Hotmail requires either
Microsoft Outlook or Outlook Express. Of course, you can access your WebMail account on the
Web at http://webmail.netscape.com/ , or Hotmail at http://www.hotmail.com/ .
 
How do I import e-mail messages from kmail (Linux)?

Make a new folder in kmail and name it inboxmbox. You'll see a dialogue in which you can save it
as an mbox folder. Copy all posts in your kmail inbox folder to the new inboxmbox folder, then
copy or move inboxmbox to the subfolder Mail/Local Folders in your profile folder . When you
open Thunderbird you'll see the inboxmbox folder under Local Folders. Copy the messages into
your Inbox folder if you like.
 
How do I import e-mail messages from mail.app (MacOS X)?

Go to ~/Library/Mail/ and root out the .mbox files in the finder. These are actually OSX packages.
Select "Show Package Contents" and a new window will open revealing several files including a
file named "mbox". Copy that file to the subfolder called Local Folders in the folder Mail in your
profile folder and rename it to something meaningful. This process needs to be done for each of
your mailboxes. Finally start Thunderbird to see the new mail folders.
 
How do I export e-mail messages to another mail program or computer?

Thunderbird's mail files are in the standard plain text "mbox" format, which almost all mail
programs can use or import. Many proprietary mail programs have a function to import from
Eudora, which also uses the "mbox" format; this function should read your Mozilla mail files
properly.

Your mail files are inside your profile (see the Profile Folder ), in the Mail and (if you use IMAP)
ImapMail folders. Each mail folder (Inbox, Sent, etc.) is stored as two files — one with no
extension (e.g. INBOX ), which is the mail file itself (in "mbox" format), and one with an .msf
extension (e.g. INBOX.msf ), which is the index (Mail Summary File) to the mail file. Tell the other
program to import mail from the file with no extension.

If you want to transfer a mail file to another Mozilla profile or another installation of Mozilla,
simply put the mail file into the other installation's Mail folder.

 
How do I customize the toolbar?

You can customize the toolbars by choosing which buttons you want to show, by adding toolbars,
or by resizing the buttons. To do so, go to "View > Toolbars > Customize". A new window will
pop up, containing available toolbar items. Just drag and drop them to the toolbar where you
want to add them. To remove some items from the toolbar, drag them from the toolbars and
drop them at the Customize window.

You can even place toolbar items on the menu bar! This will allow you to place everything on one
row, saving lots of screen real estate.
 
How do I make Thunderbird my default mail program?

The first time you run Thunderbird, it should ask you if you want to make it your default mail
client. If you answered no and later decide you would like it to act as your default mail client:

Windows, Mac: go to "Tools > Options", click on "General" and check "Use Mozilla
Thunderbird" as the default mail application . If you still have problems with mailto: links
under Windows, go to "Start > Settings > Control Panel" and open Internet Options .
Under the Programs tab, select Mozilla Thunderbird from the drop-down list next to E-mail:

Gnome (Unix/Linux): In the Gnome main menu, go to "System > Preferences > Preferred Applications" and then under the Mail Reader option, select Mozilla Thunderbird.

KDE 3 (Unix/Linux): Open the "Control Center" and go to "Network > Email". Under
Preferred Email Client, enter: absolute path of Thunderbird install directory /mozilla --mail
 
Is Thunderbird susceptible to e-mail viruses?

Thunderbird will not allow a virus or worm to execute automatically. You can see what
attachments have been sent to you without a virus being able to execute, and you would have
to save a file to your system and deliberately run it before it could cause any harm.

JavaScript is switched off by default for mail and news, so an e-mail cannot run script code just
by being opened.

As with any mail program, take proper caution before running any file that you receive in e-mail.
Appropriate anti-virus software should also help keep you safer.

 
Is there a mail notifier in Thunderbird?

Yes, the Windows version of Thunderbird includes mail notification in the system tray while
Thunderbird is open.
 
I changed my IMAP password, how do I get rid of a cached password?

In the menu, select "Tools > Options", click on "Privacy", choose the Passwords tab and click
"View Saved Passwords". Select the site/username line you want to delete and click Remove.
When done, click Close and restart Mozilla Thunderbird.

 
  How can I access/change the Master Password?

Go to "Tools > Options" ( Edit > Preferences under Linux), select the Privacy section, click the
Passwords tab and finally click the Change Master Password button.




Top