Home Support GIMP Portable FAQ

GIMP Portable
..................................................... Frequently Asked Questions
.....................................................
Download This Application
.....................................................
Check System Requirement
.....................................................
Download User Guide


GIMP Portable FAQ

Check our Frequently Asked Questions to get a quick answer to the most common inquiries.

The FAQ page features selected solutions for users' reference by the PenZoft technical support
team.

























Top

I'm getting a message "There's no disk in the drive. Please insert a disk into drive /Device/
harddisk4/dr6" every time I run the GIMP. What should I do?

GIMP appears to hang while loading fonts. What's going on?


When I run GIMP, a console window (MS-DOS box) opens and displays some messages. If I
close this window, GIMP closes too. What should I do?


I'm getting cryptic error messages about missing entries in DLL files when I try to run GIMP.
What's causing this?


My anti-virus claims that your installers are infected. Why?

GIMP 1.2.5 crashes on startup if the local is set to Chinese (and possibly other far-eastern
languages). What can I do?

 
I'm getting a message "There's no disk in the drive. Please insert a disk into
drive /Device/harddisk4/dr6 every time I run the GIMP. What should I do?


This seems to happen if you have a flash card reader connected. Currently no solution is known,
but Gimp works fine anyway.
 
GIMP appears to hang while loading fonts. What's going on?

If it's the first time you've run The GIMP, it may be indexing your fonts. This may take a few
minutes to complete.

If The GIMP always takes a long time to scan your fonts, go to your user profile directory
(typically C:\Documents and Settings\ <username> \ and delete the .fonts.cache-1 file.

Some people reported that Gimp hangs or crashes if you have a font called Profont installed.
Remove it, and try running Gimp again.
 
When I run GIMP, a console window (MS-DOS box) opens and displays some
messages. If I close the window, GIMP closes too. What should I do?

Minimize the window and ignore it, as most of the warnings it displays are harmless, and The Gimp
will still work.

I'm getting cryptic error messages about missing entries in DLL files when I try
to run GIMP. What's causing this?


This is usually caused by incompatible libraries installed somewhere in your PATH. Most likely
there's a bad version of intl.dll, libxml2.dll, xmlparse.dll or xmltok.dll in your Windows\System32
folder. Rename or remove it, and Gimp should load fine.
 
My anti-virus claims that your installers are infected. Why?

Some antivirus programs incorrectly detect UPX -compressed programs and the NSIS installer as
infected.
 
GIMP 1.2.5 crashes on startup if the local is set to Chinese (and possibly other
far-eastern languages). What can I do?

This seems to be an issue with GTK+ 1.3. 3 workarounds are known:

Solution 1:

Windows 95/98/98SE: add the following line to C:\AUTOEXEC.BAT : set LANG=en and
reboot the computer.

Windows NT/2000/XP: right-click on My Computer, choose Properties , select the Advanced
tab and click the Environmental Variables button. In the window which opens, click then
New button, and set LANG as the Variable name and en as the Variable Value (it does not
matter if you create the variable in User or System variables, however, it's recommended to
create it in System Variables section, as this will fix the problem for other users, too)

Solution 2:

Uninstall The Gimp and install it again without the Localization component (you may also have
to delete folder locale from your Program Files\Common Files\GTK\1.3\lib)

Solution 3:

copy the correct gtkrc.XX file (depending on your language) from your Program Files\
Common Files\GTK\1.3\etc\gtk directory to your Program Files\Gimp\etc\gimp\1.2 and
rename it to gtkrc.